Shipping policy

Shipping is free within the United States. We do not ship outside the United States at the moment.

Every set is made after you order it

Your piece is wefted into a clip-in set once it is yours, by hand. Allow 14 to 21 days for that, then a few days in transit. The wait is the making, not a sourcing delay.

Where it ships from

Austin, Texas. You will get a tracking number by email as soon as the set is on its way.

If something goes wrong in transit

Tell us. If a parcel is lost or arrives damaged we will sort it out with you directly rather than send you to the carrier.